Corporate Technical Support and Consulting Services

Solution-oriented. Fast. Skilled. Efficient.

Today, technology is no longer just a background element — it has become the heart of business operations. When a system fails, it’s not just a technical glitch; production slows down, teams get stuck, and both time and money are lost. At Grant Soft, we are here to help you eliminate these risks. With our specialized corporate technical support and consulting services, we not only keep your systems running but also help you build a digital infrastructure that adds strategic value to your business.

Our Corporate Technical Support Services

Our technical support team is available 24/7 to ensure your operational continuity. Thanks to our proactive approach, potential problems are identified before they arise, preventing costly system downtime.

Our service coverage includes:

• Remote and on-site support solutions: On-site physical support within Istanbul and remote support across Turkey.
• Server setup and management: Configuration and regular maintenance of Windows, Linux, and VMware systems.
• Network and security infrastructure: Firewall setup, VPN implementation, content filtering, and user-based security scenarios.
• Hardware troubleshooting and repairs: Including desktop computers, laptops, printers, and POS systems.
• Backup and recovery planning: Automated backup strategies and fast recovery processes in case of disaster.
• License and asset management: Monitoring software license durations, hardware asset tracking, and detailed reporting.

Our Corporate Consulting Services

It’s not enough to only fix current problems; you also need to anticipate future risks and proactively plan your IT infrastructure to align with your company’s growth strategy. This is where our consulting services come in.

Our consulting areas include:

• IT infrastructure analysis: A detailed review of current systems and identification of bottlenecks.
• Digital transformation projects: Helping adapt existing systems to modern technologies and best practices.
• ERP / CRM integration: Seamless integration of platforms like SAP, Logo, and Microsoft Dynamics into your company’s operations.
• Cybersecurity consulting: Internal and external threat assessments, penetration testing, and data security process design.
• Efficiency optimization: Recommendations and reports to improve performance in software and hardware usage.

Why Choose Grant Soft?

• Experienced technical team: Certified experts with deep field experience in their respective areas.
• Fast response times: We respond to support requests within an average of 20 minutes.
• Proactive approach: We don’t wait for problems to occur — we analyze and prevent them in advance.
• Documentation discipline: Every action is recorded and shared with you in regular reports.
• Long-term perspective: While solving today’s problems, we also help eliminate tomorrow’s risks.

The Benefits We Deliver

• Increased business continuity: Teams work more productively thanks to uninterrupted systems.
• Reduced costs: Preventing unnecessary hardware and software investments.
• Strategic technology management: Integrating IT into decision-making processes for smarter business outcomes.
• Comprehensive security: Protecting your data and infrastructure against cyber threats.
• Manageable systems: Transforming complex infrastructures into streamlined, clear, and reportable systems.

For solution-driven, fast, and efficient corporate support and service, contact us today and let us provide the best solution tailored to your needs.

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Frequently Asked Questions

What exactly does corporate technical support cover?
Corporate technical support includes resolving all issues that may arise within a company’s IT infrastructure. This covers server management, network infrastructure issues, software and hardware malfunctions, and security vulnerabilities. The goal is to ensure continuous system operation and maintain business continuity.

How is consulting different from technical support?
While technical support focuses on solving daily problems, consulting services aim to shape your company’s digital infrastructure according to long-term goals. This includes planning technology investments, managing system integrations, and optimizing infrastructure performance.

Which industries do you serve?
Grant Soft works with corporate clients across a wide range of industries, from manufacturing and healthcare to finance and retail. Regardless of the sector, we provide services to all medium and large-scale companies in need of reliable technology infrastructure.